Technology Bytes
Author: Susan K. Edwards
Original Publication Date in Love Notes: April 2003

While most of us bless the day word processing was invented, that pesky computer can often leave us pulling out large clumps of hair as we battle it for domination over our documents. I offer this column in hopes of saving you from losing that battle.

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Q. HELP! I've lost my menu bar in Word. I don't know what I did, but suddenly, I couldn't see it any longer. Everything still seems to be working, and I can pull down my menus, but I can't figure out how to get my menu bars back.

A. Don't panic! Somehow you have just turned off that view. Here is a simple fix. Point at a blank area of the gray ribbon bar and (PC) right mouse click. Your Pop-Up menu will list the toolbars available. Click on the toolbars you would like to have visible, and voila! It will reappear. You may have to repeat if you would like several toolbars showing.

Alternatively, (MAC or PC) you can pull down your "View" menu and see the same list of toolbars available for viewing. Click them on and off, as you like.

Q. A coworker sent a Word file from her MAC to me (PC) via email and after I saved it to my hard drive, I double-clicked on it but it wouldn't open. We both have the software, so what's wrong?

A. Well, assuming it wasn't compressed by the MAC sending it (MAC really likes to use Stuffit to compress and send files) and it wasn't corrupted in the email process the most likely explanation is it is missing, it's file extension. MAC tends not to put the ".doc" or ".xls" or ".jpg" to identify what type of program to associate with the file, while the PC depends on it to decide what software to use. To test it, rename the file and add the extension manually. For example, if you know it is a Word file, rename it from "Document" to "Document.doc." Then launch the application, in this example, Word, and try opening the document from within the application. If it still won't open, then it most likely was compressed or corrupted.

Do you have a technology problem you would like to have answered? Email your questions to: susan@inhousepro.com.

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Susan K. Edwards has more than 25 years of experience working with computers and software and currently owns her own marketing company, Inhousepro. She has selfpublished her first novel, The Gift, and finished a second, Surrender, a contemporary romance. Visit her site at http://www.inhousepro.com for more information.


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